Refund and Returns Policy

At seventeens.in, we strive to provide the best experience for our customers. This Cancellation & Refund Policy outlines the terms under which cancellations and refunds are processed.

1. Cancellation Policy

a) Orders & Services:

  • You may request to cancel your order or service within 24 hours from the time of purchase.
  • Cancellations may not be possible for certain products or services that have already been processed, shipped, or initiated.
  • To request a cancellation, please contact our support team at info@seventeens.in.

2. Refund Policy

a) Eligibility for Refunds:

  • Refunds are only applicable for eligible products or services as specified at the time of purchase.
  • If a service has already been rendered or a digital product has been accessed/downloaded, a refund may not be possible.
  • For physical products, refunds may only be processed if the item is returned in its original condition.

b) Refund Process:

  • Refund requests must be submitted within 7 days from the date of purchase.
  • Once approved, refunds will be processed within 5-7 business days.
  • Refunds will be issued via the original payment method.

3. Delivery Timeline

  • Orders are typically delivered within 3 to 7 business days depending on the location.
  • Delivery times may vary due to unforeseen circumstances such as weather conditions or courier delays.

4. Non-Refundable Items

  • Customized or personalized products
  • Digital downloads and accessed services
  • Subscription-based services once the billing cycle has started
  • Any other items explicitly marked as non-refundable at the time of purchase

5. Late or Missing Refunds

  • If you haven’t received your refund yet, please check with your bank or payment provider as processing times may vary.
  • If you have not received your refund within the stated timeframe, please contact us at info@seventeens.in.

6. Changes to This Policy

We reserve the right to update or modify this policy at any time. Any changes will be posted on this page.

7. Contact Us

For any questions or refund requests, please reach out to us at: Seventeens
Email: info@seventeens.in

By purchasing from seventeens.in, you agree to this Cancellation & Refund Policy.